South Africa’s Metalworkers union Numsa calls for greater transparency in the management of the Road Accident Fund to address ongoing challenges and improve operations. The union warns the fund’s plan to automate claims assessment with artificial intelligence raises concerns over potential job losses and an increased claims backlog. They have formally conveyed these concerns to Parliament’s standing committee on Public Accounts. Numsa spokesperson Phakamile Hlubi-Majola says a hostile working environment created under CEO Collins Letsoalo’s leadership calls for a change in attitude:
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